Have a question or found a bug? Email us at support@xtramo.com. We aim to respond within 7 business days.
General Support
Having trouble with the app? We can help with:
- App not loading or crashing
- Sounds not playing
- Score or high score issues
- Any other technical problem
Email us and describe the issue, including your device model and OS version if possible.
Multiplayer Issues
Trouble connecting with another player?
- Both devices must be on the same Wi-Fi network
- One player taps HOST, the other taps JOIN
- If not found automatically, enter the host's IP manually
- Firewall or VPN may block the connection
Multiplayer works over local Wi-Fi only — it does not work over mobile data or across different networks.
How to Play
A Trix is a group of 3 cards where each of the four properties (number, color, shape, texture) is either all the same or all different across the three cards.
- Tap TRIX! to claim a turn, then select 3 cards
- Long-press ADD 3 for a hint (−2 pts)
- Long-press TRIX! for a 2-card clue (−4 pts)
- Correct Trix: +10 pts • Wrong: −5 pts • Timer expires: −5 pts
You can also enable/disable the timer, hints, and sounds in Settings.
Contact Support
Email us directly at support@xtramo.com.
For privacy details, see our Privacy Policy.